There are instances in which you may elect to provide us with personal information. If you fill out one of our request a quote form, request a service call form, credit application form or send us an email, you are transmitting the information on the form or in the message. This submission will typically include information such as your name, mailing address, email address, the kind of request you are making, and any other information necessary to fulfill your request. You should never transmit personal identifying information that you do not enter yourself.

Any personal information collected via our website is done so in compliance with sections 26(a) and 26(c) of the Freedom of Information and Protection of Privacy Act [RSBC 1996] c. 165. We collect only what is necessary for the operation and security of our website and company. If we use that information, it is only for the purpose for which it was collected, or for a use consistent with that purpose. Personal information is retained only as long as is necessary for the fulfillment of the purposes for which it was collected, or as required by law.

We do not disclose any personally identifiable user information to other organizations or individuals, except as required by law.

Google Analytics

This website uses Google Analytics, a web analysis tool from Google Inc. (Google).

Google Analytics uses what are referred to as cookies, which are text files that are stored on your computer and allow your use of the website to be analyzed. The information about your use of the website that is generated by the cookie (including your IP address) is sent to a Google server and stored there.

On the basis of this information, Google evaluates your use of the website in order to generate reports about website activity for the website providers and to provide other services connected with using the website and the Internet.
Google will also transfer this information to third parties insofar as this is prescribed by law or inasmuch as this data is processed by third parties on behalf of Google. Under no circumstances will Google establish a correlation between your IP address and other data at Google.

You can prevent the installation of cookies by changing your browser settings accordingly; we must however point out that if you change these settings, you will not be able to make full use of all the functions on this website.

By using this website, you consent to the processing of your data by Google in the manner described above and for the aforementioned purpose.

If you want to indicate that information about the website visit should not be sent to Google Analytics, please download and install the add-on for your current web browser. The Google Analytics Opt-out Browser Add-on is available for Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera.